OUR SERVICES FOR YOU

AP Sensing offers global support with regional expertise tailored to your needs.

 

AP Sensing not only offers reliable and advanced technology, but also a full range of globally available customer services. Service plans can be combined with customized support packages to optimize the performance of your facility. Our engineering team is both responsive and flexible to modern and ever-changing business environments.

AP Sensing’s mission statement reflects the standards for our support service: “A passionate focus on people and on customer needs ensures our continued success. We stand for expertise and quality, with highly-qualified and committed employees, worldwide offices, and a network of expert regional partners. AP Sensing is 'Leading the Way with Passion.'.”

 

Concept & Design

Take advantage of our international experience and engineering expertise. We support you in designing your project to meet your FEED or feasibility study through a collaborative approach. Our engineers know which project requirements to meet and help you avoid costly changes during installation and commissioning. With our customized and tailored concepts, we make sure that our fiber optic sensing solutions cover the needs of your business.

  • Design of sensing systems
  • Qualified testing
  • Technical solution configuration
 

Project Engineering

Together with our local integration partners, we provide project engineering services from feasibility studies and conceptual proposals to project-specific developments and customized solutions. We combine the strength, technology and quality leadership you expect from a global leader with the flexibility and application expertise of our international team and local partners. Our multilingual engineering team has years of project management experience that will make your project a success.

  • System design implementation & operation
  • System integration
  • Factory Acceptance Testing (FAT)
  • Commissioning & Installation support
  • Data Analysis & Reporting
 

Training

We offer a broad range of training to help you understand distributed optical sensing technology (Distributed Temperature Sensing - DTS, Distributed Acoustic Sensing - DAS, Distributed Vibration Sensing - DVS) and receive a comprehensive overview of your system, including many practical tips for installation and commissioning. Learn how to operate and maintain your equipment efficiently and effectively. Training can be provided via web, remote, at your site, or at our offices worldwide. Call or email us to discuss a training plan.

  • Training service center
  • Product & system level support
  • Instructor-led onsite & remote training
  • Product commissioning courses
  • System maintenance courses
 

Technical Support for Fiber Optic Solutions

Our support does not end after the commissioning – it goes far beyond. We provide a service hotline, onsite service and email support, all directly through fiber optic sensing experts and skilled project engineers. Preventive maintenance is provided through our scheduled maintenance which is tailored to the project requirements.

Our international field support team is comprised of multi-disciplined, skilled engineers who deliver on our commitments with efficient and cost-effective support. Call or email us to get fast support from our multilingual project engineering team.

  • Spare and repairs (next working day spare unit dispatch)
  • Flexible warranty extensions
  • Software updates and upgrades
  • Emergency hotline and remote dial-in support
  • 365 day international availability
 

Do you have a question about our fiber optic sensing solutions? Please call or mail our multilingual, experienced team:

+49 (0)7031 309 6610
info@apsensing.com
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